From today, officially open for sale!Travel is a matter of


Lantern Festival train tickets today!According to the current national railway ticket presale period of 15 days (including the same day), the Lantern Festival train tickets on February 15 will be sold from February 1, ushering in the last important time to buy tickets during the Spring Festival travel rush.The 40-day travel rush will end on Feb 25.The reporter learned from China National Railway Group Co., LTD. (hereinafter referred to as “China Railway Group”) that from January 17 to 31, 15 days before the Spring Festival travel rush, the total number of railway passengers sent 86.16 million person-times, year-on-year increase of 33.82 million person-times, an increase of 65%;China’s railway cargo shipment reached 156.64 million tons, an increase of 1.01 million tons or 0.7% over the same period last year. The Spring Festival railway transportation was safe and orderly, passenger flow was generally flat, and freight transportation increased year-on-year.In terms of epidemic prevention and control during the Spring Festival travel rush, China Railway Group will implement scientific and precise epidemic prevention and control measures and resolutely prevent the spread of the epidemic through the railway travel rush, according to sources from the company.If the epidemic occurs in some areas, the government will quickly adjust the transportation organization, stop or reduce the operation of passenger trains in affected areas, and reduce the movement of people.The new quarantine policies for both origin and destination can be found on the Railway 12306APP.For example, if you look up trains from Shanghai to Beijing, an “epidemic prevention alert” will be displayed at the top of the ticket purchase page.In railway ticket service measures, extended the 12306 website (including mobile client) ticket and change service time, passengers to buy tickets or change business, from the original daily 5:00 to 23:30 to 5:00 to 1:00 the next morning (except every Tuesday);The deadline for waiting for tickets has been adjusted from 6 hours before the latest departure date to 2 hours. Passengers can also apply for waiting for tickets 2 hours before the departure date.Electronic ticket change function has been added to the self-service ticket terminal, passengers can complete ticket change business on the self-service ticket collection machine;The service functions of 12306.cn will be optimized and upgraded again. Passengers can refund tickets 24 hours through 12306.cn website (including mobile client).Railway authorities remind passengers not only to calculate the date to buy Spring Festival tickets, but also pay attention to the starting time of each train station tickets are not the same.In Shanghai, the starting time for new tickets at each railway station is as follows: 13:30 for Shanghai Hongqiao Station, 14:30 for Shanghai, Shanghai South Station, And Shanghai West Station (Anting West, Anting North, Nanxiang North).If you run out of tickets, don’t worry. When buying tickets on 12306.cn and APP, you can choose the function of “waiting for tickets”, and submit ticket demand by date, train number and seat. After paying in advance, the ticket system will automatically arrange online queue waiting.The 12306 system will automatically cash the tickets and inform passengers of the result of purchase once the tickets are returned or left.As for refund matters, please refer to the wechat official account of China Railway as follows: Within 180 days from the date of refund on 12306.cn, please go to the ticket window of the station with the original valid identification card of the passenger used for ticket purchase and the order number to obtain the reimbursement certificate of refund fee;Those who have not exchanged paper tickets and no later than the departure time of the ticket issuing station can handle the refund business at Railway 12306.Refund business can only be handled one by one;For e-tickets purchased in cash or with reimbursement vouchers, please go to the station window with relevant certificates (ticket purchase certificates and reimbursement vouchers) to complete the refund after completing online refund.For non-e-tickets that have been exchanged for paper tickets, please bring the original valid id of the passenger used for ticket purchase (and the paper ticket) to the ticket window of the station before the departure time stated on the ticket.Convenient refunds are not supported for air/rail combined transportation, iron/water combined transportation, time counting, regular tickets, non-e-tickets, group tickets, business travel tickets, station train supplementary tickets, telephone booking, student groups, railway E-card/Bank pass card.Source: integrated thepaper.cn, People.com.cn and in the “I want to break the news” section

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